Customers hate standing in line at the counter or waiting for service to place their order at the table. It is no less stressful for wait staff, especially during peak times where time pressure may result in errors and an inability to properly serve customers. This leads to lost time and money as well as lower customer satisfaction and less repeat business. To address these concerns, ARBOR provides the ASLAN series of wide-screen panel PCs, based on the Intel® Bay Trail platform, as self-service multi touch kiosks. ASLAN can be installed on the tabletop, or at central locations in the restaurant where customers can place their meal orders quickly and accurately. In fast food restaurants, customers may customize their orders and mark ingredients they don’t want, thus helping to cut down on overhead and waste.
Properly implemented, ASLAN may also result in reduced staffing levels and lower salary overhead, while improving customer satisfaction, customer retention rates, and business revenue generation. ASLAN panels may also be configured to run ads and signage during non-peak times, as well as display promotional and incentive offers and suggestions for customers getting ready to order.
The ASLAN Panel PCs has a stylish, modern design, large wide-screen multi touch display, and sturdy, rugged front panel construction make it perfectly suited for public use. ASLAN includes all the necessary I/O ports to connect external peripheral equipment to support payment, scanning, printing and more. And ASLAN’s fanless design ensures a clean, quiet and safe customer dining experience.
- Fast service to maximize customer flow & sales volume
- Smooth ordering experience for customers
- Right-size workforce and operations cost
- Enhance customer satisfaction & brand loyalty